Every Claimory feature, end to end

Claimory's full feature index for collision repair shops, organized into ten categories. Every entry in this list is backed by code in the shipped product, not a roadmap promise.

Claims and supplements

Insurance claim records, validated creation, estimate import from CCC ONE, Mitchell, and Audatex, supplement aging with per-carrier thresholds, supplement delta tracker, total loss templates and invoice, per-claim margin and profitability, audit-ready timeline.

AI

Per-claim AI drawer chat, multi-pass Claim Audit, AI photo and document parsing, adjuster email drafting in your shop's voice, SMS rewriting, state and OEM regulation citations, monthly AI usage limits with workspace controls.

Customer experience

Token-based QR portal, two-way customer messages, customer photo uploads, appointment requests, repair journey visualization, full customer account with loyalty and referrals, before and after photo gallery.

Operations and team

Tasks with kanban and recurring templates, internal team chat, calendar with recurring events, inventory and vendors, purchase orders, loaner fleet with maintenance reminders, towing dashboard with driver assignments.

Reporting and security

Modular dashboard, claims and revenue reports, monthly P&L and tax exports, expense and payroll, sales commissions, accountant share link, Postgres row-level security on every table, two-factor auth, audit logging, secrets management.

Key capabilities

  • Per-claim Claim Audit and adjuster email drafting
  • Branded customer portal with QR access
  • Supplement aging with carrier-specific thresholds
  • Total loss workflow with templates and branded invoice
  • Cash jobs separated from insurance claims
  • Cycle time dashboard with outlier flagging
  • Two-way SMS via Telnyx with per-claim threading
  • Gmail and Outlook OAuth for adjuster email
  • E-signature for repair authorization and delivery
  • Multi-location with per-location reporting

Common questions

Are these features actually shipped?

Yes. Every feature on this index is verified against the codebase, not the roadmap. Items in development are listed separately on the What's New page.

Which features need a higher plan?

Starter covers the core claim and supplement workflow. Professional adds AI credits, total loss, calendar, vendors, and inventory. Elite adds white-label portal, custom automation, and dedicated onboarding.